What types of items can I loan?
You can loan just about anything with the exception of services, vehicles, overnight housing, live animals, and illegal or dangerous items.
Please read our $Terms and Conditions$ for details on prohibited items and visit our $ items page $ to get ideas for what you can loan.
How do I list my items?
You’ll first need to $ set up your momentarily member account $. Then, to list an item, click $ Become a Sharer $
at the top of the page. Fill out all the information for that item. Anytime you wish to add more items,
log in to your account and click your account name at the top of the page.
How much should I charge for item rental?
That all depends on the item’s current value, its condition, how much demand there is for it,
and your preferences. As $ momentarily bold $ builds its network of sharers, you will be able to see what others are charging for similar items.
As we are in the growing stages, you can search the internet for rental shops to see their item prices, or determine a percentage - such as between 5% and 10% of the current value.
Is there a fee for listing items?
No. There is only a small $ service and processing fee $ when your item has been booked.
How is the service fee calculated?
The service fee for sharers is 7% of the item rental fee.
Can I specify item availability?
You can select whether your listings are always available, dates not available, or only available on specific dates.
Will my items be borrowed automatically, or will I have a chance to review requests?
If you check the box next to “Agree to share immediately” when listing an
item, rentals will be booked automatically, so be sure to keep the item’s
availability up-to-date. If you do not check the box, you will instead receive
a message from the borrower with the requested dates for borrowing the item.
You can then either approve or cancel the request at your discretion.
If you do not respond within 24 hours of the request, the booking will be cancelled automatically.
What happens if I have to cancel a rental order?
Owner cancellation of item rentals will incur various penalties. Please see the $Terms and Conditions$ page for full details.
Will I need to deliver items?
Most often, the borrower will pick up the item at your address or other agreed upon location at a specified time.
However, you may offer a delivery option for a fee in addition to the item rental fee.
What happens if the borrower cancels their item booking?
If item booking is cancelled >48 hours before the scheduled pickup/delivery, the item rental fee and delivery fee (if applicable) will be refunded to the borrower.
If <48 hours, the delivery fee will be refunded, and 50% of the item rental fee will be refunded. If <24 hours, no refunds will be made.
What if the borrower misses their return appointment, and I have to cancel my next booking?
The daily rental period is 21 hours so that you have time to account for this potential scenario.
If you are forced to cancel your next booking because an item was returned too late, please
$ contact $ momentarily support so that we can make sure the cancellation won’t impact
your member rating and that you are compensated for the lost day’s rental income.
When could the borrower ask for a refund?
If the description or pictures do not match your borrowed item, or if the item did not function properly,
the borrower may be eligible for a refund. They need to notify you within 6 hours after receiving the item to let you know there is an issue.
What if my item gets damaged during the rental period?
When listing each item, you will specify a security deposit. In the unfortunate event that your item is returned damaged, you can submit a claim against the security deposit through your $ account page $. You will need to provide photographs and descriptions of the damage. Please see the $Terms and Conditions$ page for complete details.
How are owners rated?
The borrower can rate you for item listing accuracy, response time, customer service, and
showing up on time for the item transfer. momentarily also displays stats on the percentage of completed
transactions versus cancellations, total completed transactions, and the number of disputes.
