Terms & Conditions

These words have specific meanings in this document, and they mean the same thing everywhere they appear.

• momentarily, we, us, and our mean Project Kaz, LLC, a California limited liability company, doing business as momentarily. That company operates the momentarily marketplace and website, and it is the company you are contracting with — see Section 2.
• Services means the momentarily website and everything we offer through it: listings and search, the booking and payment tools, messaging, reviews, notifications, and support.
• Member, and you, means anyone who creates a momentarily account or uses the Services.
• Owner means a Member who lists an item for other Members to rent.
• Borrower means a Member who books an item.
• Item means a physical thing an Owner offers for rent, and Listing means the page describing it.
• Booking means a confirmed reservation of an Item for specific dates, together with the rental agreement it creates between the Owner and the Borrower.
• Rental Day means a 21-hour rental period; Section 16's hourly rate and a Booking's return time are both measured from it.
• Security Depositmeans the refundable amount an Owner sets on a Listing, held against the Borrower's card during the rental.
• Rental Subtotal means the price of the rental itself for the booked dates, before any Service Fee, cleaning fee, delivery fee, or Security Deposit.
• Service Fee (plural Service Fees) means what we charge for the Services, set out in Section 30. There are two: a Borrower Service Fee and an Owner Service Fee. Both are calculated on the Rental Subtotal.
• Member Content means anything Members post or send through the Services: listing text and photos, profile information, reviews, and messages.

The same person can be an Owner on one Booking and a Borrower on another. Which rules apply to you depends on the role you are in for that Booking.

These Terms & Conditions are the rules for momentarily. They govern the Services whenever anyone uses them — browsing, listing, booking, or messaging. If you don't agree with them, please don't use momentarily.

They become a binding contract between you and momentarily when you accept them. You do that by ticking a box that says you accept these Terms and the Privacy Policy — at registration, or, if your account predates a version, before your next booking or listing. We record which version you accepted (see Section 25).

If you are only browsing and have never accepted them, these Terms still set the rules for the site you are browsing — what you may and may not do here. But the arbitration agreement and the class-action waiver in Section 22 apply only to people who accepted them. We do not claim that visiting a page signs you up to arbitrate.

These Terms include, and you also agree to, the policies they link to: the Cancellation & Refund Policy, the Deposit & Damage Policy, the Prohibited Items list, the Community Guidelines, the Insurance Disclaimer, the Privacy Policy, and the SMS Terms.

Please read Section 22 carefully. It requires most disputes between you and momentarily to be resolved by individual arbitration instead of in court, and it gives up your right to a jury trial and to take part in a class action. You have 30 days from first accepting these Terms — or from accepting a version that newly adds arbitration — to opt out, and opting out costs you nothing.

Who you are contracting with. momentarily is a service of Project Kaz, LLC, a California limited liability company, doing business as momentarily. Everywhere these Terms say "momentarily", "we", "us", or "our", they mean Project Kaz, LLC — including the limit of liability in Section 7, the indemnity in Section 19, and the arbitration agreement in Section 22. It is the company on the other side of this agreement, and the company any claim under these Terms is against.

We publish two addresses, and they do different jobs. Notices and letters — anything to do with these Terms, a Notice of Dispute under Section 22, or a written privacy request — go to our business mailing address:

Formal service of process — court papers, a summons, a subpoena — goes to our registered agent in California:

Mail sent to the agent for anything other than service of process may not reach us. Section 28 sets out how notices work in both directions and when one counts as given.

momentarily is operated from California and the Services are offered in the United States. You can reach us any time at hello@momentarily.com.

momentarily owns the Services: the name, the logo, the design, the software, the text we wrote, the way listings are organized, and the database behind it all. Those are protected by copyright, trademark, and other laws, and nothing in these Terms transfers them to you.

While your account is in good standing we give you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Services for what they're for — finding, listing, booking, and managing rentals. That's the whole licence. In particular, you may not:

• copy, scrape, crawl, index, or bulk-download listings, photos, member profiles, or any other part of the Services;
• use our name, logo, or branding in a way that suggests we endorse you or are affiliated with you;
• reverse engineer, decompile, or try to extract the source code of the Services, except where the law says you may;
• use our content or data to build, train, or improve a competing product or service; or
• remove or obscure any copyright, trademark, or other notice.

If you send us a suggestion, idea, or bug report, we can use it freely and without owing you anything. We're not asking you to send us confidential information, so please don't.

Content you post is yours — see Section 14. If you own a copyright and you believe something on momentarily uses your work without permission, tell us and we will act on it. Here is exactly how that works.

Sending us a copyright notice. Email hello@momentarily.comwith the subject "Copyright Notice", or write to our designated copyright agent at our business mailing address:

Your notice needs all six of the following. If any are missing we may not be able to act on it, and we will write back and ask.

• the copyrighted work you say was used — a description of it, and a link to it if there is one. If you are reporting many works at once, a representative list of them is enough;
• the material on momentarily you are reporting, with enough detail for us to find it: the Listing address, which photo, or which review;
• your name, mailing address, phone number, and email address;
• a statement that you believe in good faith that the use isn't authorized by you, your agent, or the law;
• a statement that the information in your notice is accurate and — under penalty of perjury — that you are the copyright owner or are authorized to act for them; and
• your signature, physical or electronic.

What we do when we get one.If the notice looks valid, we take the material down. In practice we have two levers: we turn the whole Listing off, so it disappears from search and can't be booked, or we remove the review. If the material is on a profile rather than a Listing or a review — a profile photo, say — tell us and we will contact the Member and act on the account. Either way the Member is told what came down and why, on their dashboard and by email. We may pass your notice on to them, contact details included — that is how the counter-notice below reaches you — so send only what you are willing to have shared.

Counter-notice. If your Listing came down over a copyright notice and you think that was wrong — the work is yours, you had permission, or the wrong material was identified — send a counter-notice to the same email address or the same postal address. A review we removed is deleted rather than hidden. If you think we got one wrong, email us — but a counter-notice cannot bring it back, so there is no reason to send one. A counter-notice needs to include:

• the material that came down, and where it was on momentarily before it came down;
• a statement, under penalty of perjury, that you believe in good faith it was removed by mistake or because it was misidentified;
• your name, mailing address, and phone number;
• a statement that you accept the jurisdiction of the federal district court for the district you live in — or, if you are outside the United States, of any federal district court where momentarily can be found — and that you will accept service of process from whoever sent the notice, or from their agent; and
• your signature, physical or electronic.

We send a valid counter-notice on to whoever sent the original notice, and tell them the material will go back up in 10 business days. If they don't tell us within 10 business days that they have gone to court to stop you using the material, we will put it back — between 10 and 14 business days after we received your counter-notice. One limit worth knowing: a Listing we turned off we can turn back on, but a review we removed is deleted rather than hidden, so there is nothing left to restore.

Repeat infringers.Notices reach us by email, we keep the ones we receive, and we read them by hand. It is our policy that where valid notices keep naming the same Member, that Member's account is suspended. A suspension here has no end date: the Member can't book, list, or take most other actions, every active Listing comes down, and it stays that way until we lift it. Opening a new account to get around a suspension is itself a breach of these Terms (Section 10).

Don't send a notice about material you don't hold the rights to, and don't send a counter-notice about material you know isn't yours. Federal law makes a knowing, material misrepresentation in either one actionable: anyone hurt by it — the other Member, the copyright owner, or us — can recover their damages, costs, and legal fees.

Trademarks. The procedure above is copyright-specific. If someone is misusing your trademark on momentarily, write to the same addresses with the mark, your registration number if you have one, and where you are seeing it used. We handle those through ordinary moderation — Section 17.

You must be at least 18 years old to create a momentarily account, to list an Item, or to book one. The Services are not for children.

When you created your account, or the last time we asked you to accept these Terms, you checked a box confirming that you are 18 or older and that you agree to these Terms and the Privacy Policy. That confirmation is a promise you made to us, and we rely on it. We do not ask for your date of birth and we do not independently verify anyone's age.

If we learn that an account holder is under 18, we suspend the account and take their Listings down. A suspended account can't book, list, or take most other actions. Don't let anyone under 18 use your account, and don't book an Item on behalf of someone under 18. If a minor uses an Item you booked, you are responsible for that use exactly as if it were your own.

momentarily is a marketplace. Owners list their own things; Borrowers find them and book them. The rental agreement is between the Owner and the Borrower. momentarily is not a party to it.

Here is what actually happens on a Booking:

• Some Listings are instant book — the Booking is confirmed and your card is charged right away. Others need the Owner's approval: your card is authorized at checkout but not charged until the Owner approves. Owners have 24 hours to respond, and an unanswered request expires with nothing charged.
• The Owner and Borrower arrange the handoff. If the Listing has a Security Deposit, a hold goes on the Borrower's card at pickup — the moment the Item changes hands.
• The Item comes back, the Booking is marked returned and then completed, and the deposit hold is released — unless a late fee applies or the Owner files a damage claim.

All payments run through Stripe, our payment processor. We charge the Borrower's card and the Owner's share is transferred to the Owner's connected Stripe account; Stripe then pays out to the Owner's bank on its own schedule.

What we don't do.We don't own, store, inspect, test, clean, service, repair, certify, or insure any Item. We don't verify that a Listing is accurate, that an Item is safe or legal, that an Owner has the right to rent it out, or that any Member is who they say they are. We are not a rental company, a broker, an agent for either side of a rental, or an insurer.

What we do do. We run the marketplace, process payments, place and release deposit holds, calculate refunds and late fees under the published policies, review damage claims and decide how deposit money is allocated (see Section 22), moderate Listings and Member Content, and provide support. We may change, add, or discontinue features at any time.

To list or book you need an account. Give us accurate information, use your real name, and keep your details current. One person, one account — and if we've suspended your account, don't open another one.

Your account is yours to protect. Keep your password to yourself, and tell us at hello@momentarily.comas soon as you think someone else has access. You're responsible for what happens under your account.

Before you can list an Item or request a Booking, you need to verify a mobile phone number you control. See the SMS Termsfor how that works. Verifying a phone number shows the number is reachable — it is not identity verification, and we don't present it as one.

To get paid, Owners connect a Stripe account. Stripe collects the identity and bank details it needs directly from you, under its own agreement with you.

You're registering for yourself. If you register on behalf of a business, you promise you're authorized to bind it, and "you" then means both you and that business. We may suspend any account — see Section 17. You may delete your account yourself from your account settings, though not while a Booking is still live on either side — finish or cancel it first. Deleting your account doesn't wipe out anything you already owe.

Sanctions and export rules.By registering you confirm that you are not named on any list of restricted, denied, or blocked parties maintained by the United States government, that you are not located in or ordinarily resident in a country or region under comprehensive United States sanctions, and that you are not acting for anyone who is. You also agree not to use the Services, or anything you rent through them, in a way that breaks United States export control or sanctions law. Taking an Item out of the country needs the Owner's written agreement (Section 24); these laws apply on top of that, not instead of it. If we learn that any of this stopped being true, we may suspend the account — see Section 17.

The Services are provided as they are.TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL CONTENT ON THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT.

In plain terms, we do not promise that:

• a Listing is accurate, complete, or current;
• an Item is safe, legal to use where you are, in working order, fit for what you want to do with it, or as described;
• a Member is who they claim to be, will show up, will behave well, or has the right to rent out what they listed;
• the Services will be uninterrupted, secure, or free of errors; or
• any dispute will come out a particular way.

Limitation of liability.TO THE FULLEST EXTENT PERMITTED BY LAW, momentarily's total liability to you for all claims arising out of or relating to the Services, any Listing, or any Booking is limited to the greater of (a) the total Service Fees you paid, or that were deducted from your payouts, in the 12 months before the event that gave rise to the claim, or (b) $100. That is a single combined cap across all of your claims, not a cap per claim, and it applies however the claim is framed — contract, tort, negligence, strict liability, statute, or anything else.

Your own money is not capped. That cap does not apply to money momentarily holds, captures, refunds, or processes in connection with any Booking — including Security Deposit funds, captures, refunds, and payouts — regardless of whose agent we are acting as, and regardless of whether the money has already been transferred to another Member. If we hold a Security Deposit, capture against one, owe you a refund, or owe an Owner a payout, our obligation to hand that money back or route it to the right person is not limited by the cap or by anything else in this section — whatever the amount, and whether the failure was an error, a wrong decision, or our fault in any other way. A Security Deposit can be as much as $25,000, and the cap is not a licence for us to keep it.

Except as stated above, TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST INCOME, LOST DATA, LOSS OF BUSINESS, LOSS OF USE, OR THE COST OF SUBSTITUTE GOODS OR SERVICES — EVEN IF WE WERE TOLD SUCH DAMAGES WERE POSSIBLE.

What these limits never cover.Nothing in these Terms limits or excludes momentarily's liability for:

• our own fraud or fraudulent misrepresentation;
• our own gross negligence or willful misconduct;
• death or personal injury caused by our negligence;
• the implied warranties that the Song-Beverly Consumer Warranty Act (California Civil Code sections 1792 and 1795.5) makes non-waivable when goods are leased to a consumer — the warranty disclaimer above does not apply where that Act says it cannot;
• the protections of the Consumers Legal Remedies Act (California Civil Code section 1750 and following), which section 1751 makes non-waivable; or
• anything else that can't be limited or excluded under California law, including California Civil Code section 1668.

Some states don't allow certain warranty disclaimers or limits on damages. Where that's true, the parts the law doesn't allow simply don't apply to you, and the rest of this section still does.

Limits on the Services themselves.We may set reasonable limits on how you use the Services — how many Listings you can post, how large an upload can be, how often you can message — and we may change, suspend, or discontinue any part of the Services. We'll try to give notice when a change materially affects Bookings that are already confirmed.

Neither momentarily nor any Member is responsible for failing to perform when something outside their reasonable control gets in the way — a natural disaster, earthquake, wildfire, flood, storm, fire, power or internet outage, an outage at a service we depend on, strike or labour action, war, civil unrest, terrorism, epidemic, or an order from a government or court.

If one of these events stops you from going through with a Booking, tell the other Member as soon as you can and contact us at hello@momentarily.com. We will do what we can to help sort the Booking out.

This section doesn't wipe out money that's already owed — for example, for an Item that was already damaged — and it doesn't take away any refund the Cancellation & Refund Policy gives you.

Some parts of momentarily connect to services run by other companies. Three of them matter to you directly:

• Signing in with Google or Microsoft.If you choose this, you authorize that provider to share basic profile information with us — your name and email address. We don't receive or store your password for that account.
• Stripe.Stripe processes every payment, hold, capture, and refund, and Owners connect a Stripe account to receive payouts. Your use of Stripe is governed by Stripe's own agreement with you.
• Text messages. Verification codes are delivered by our messaging provider and by mobile carriers. See the SMS Terms.

We don't control any of these companies and we're not responsible for what they do, for their terms, or for their availability. If one of them goes down, changes its rules, or ends its relationship with you, features that depend on it may stop working and we may not be able to restore them. Connecting a third-party account is your choice, and you can disconnect it — but doing so may mean you can no longer sign in or get paid.

Links from momentarily to other websites are provided for convenience and aren't endorsements. See our Privacy Policy for what information we share with the companies we work with.

momentarily only works if people are honest with each other. You agree not to do any of the following:

• misrepresent who you are, or misrepresent an Item's condition, ownership, or history;
• list an Item you don't own or don't have the right to rent out;
• harass, threaten, stalk, defame, or discriminate against another Member, including on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, or any other characteristic protected by law;
• arrange a rental you found on momentarily off the platform to avoid Service Fees, or ask another Member to pay you outside momentarily;
• use the Services, or an Item you rented, to break the law or to hurt someone;
• let someone else use an Item you booked without the Owner's agreement (see Section 23);
• post someone else's content, photos, or personal information without their permission;
• scrape, crawl, or copy the Services, interfere with them, probe them for vulnerabilities, or run bots against them;
• create fake accounts, write or solicit fake reviews, manipulate ratings, or evade a suspension; or
• work around the deposit, late fee, or claim mechanics — for instance by removing your saved card to avoid a charge you owe.

If you take a rental off the platform, none of the protections in these Terms apply to it: no deposit hold, no refund tiers, no claim review, no support.

The Community Guidelines describe what good behaviour looks like in more detail. Breaking this section can cost you your Listings or your account — see Section 17.

Some items can't be listed on momentarily.

• Alcohol
• Counterfeit items
• Dangerous products
• Drugs, controlled substances, and items requiring a prescription
• Fraudulent or deceptive content
• Hazardous or regulated materials
• Items that violate local, state, or federal laws
• Items that enable dishonest behavior
• Overnight housing accommodations
• Recalled items
• Stolen property
• Subletting
• Weapons

Motor vehicles, motorcycles, RVs, and boats aren't supported at launch.

Listing any of the items above, or using momentarily to hand one of them to another Member, is a breach of these Terms. We take the Listing down, and we may suspend the account — see Section 17 for the full set of things we can do. Vehicles are simply not supported yet — a vehicle listing is removed, not treated as a breach.

If you're the Owner, the Item you hand over is your responsibility. You agree that:

• your Listing describes the Item accurately, with current photos, and discloses defects, wear, missing parts, and anything unusual about how it works;
• the Item is clean, maintained, in safe working order, and legal to rent out;
• you include what's needed to use it as advertised — accessories, chargers, manuals, and any safety gear you said was included;
• you won't rent out anything you know or suspect is unsafe, recalled, or damaged in a way you haven't disclosed; and
• you tell the Borrower what they need to know to use it safely, including any licence, certification, or experience the Item requires.

If you're the Borrower,check the Item before you take it. Don't accept it if it looks unsafe or isn't what the Listing described — it's much easier to sort out at pickup than afterwards. Once you have it, follow the instructions, use it only for what it's made for, don't use it if you aren't qualified or licensed to, don't modify it, and return it in the condition you got it.

If an Item doesn't match its Listing or doesn't work, report it from the Booking page in the app during your issue-report window: 6 hours from the Owner confirming pickup in the app, and never ending before 6 hours into your first rental day. If pickup is never confirmed in the app, you can still report until the end of your first rental day. See the Cancellation & Refund Policy. After the window closes we can no longer process a platform refund for the issue, but you keep every legal right you have against the Owner.

momentarily never sees, inspects, tests, services, or certifies any Item, and Listings go live without us checking them. Section 7 and Section 19 apply.

Owners choose whether a Listing is pickup only, delivery only, or either, and set their own delivery fee. Delivery is arranged and performed by the Owner — momentarily has no drivers, vehicles, or couriers, and we don't supervise, route, or insure any delivery. The delivery fee goes to the Owner in full; we take no Service Fee on it.

If you deliver an Item, you're responsible for doing it safely and legally — your vehicle, your licence, your insurance, your loading and securing of the Item. If you receive a delivery, you're responsible for a safe place to accept it and for checking the Item on arrival just as you would at a pickup.

Responsibility for the Item passes to the Borrower when it's handed over, and back to the Owner when it's returned. Confirm the handoff in the app at both ends — that record is what we look at if there's a dispute later.

We don't guarantee that any delivery will happen, or happen on time. If a delivery falls through, the Booking is handled under the Cancellation & Refund Policy.

You keep ownership of everything you post. By posting Member Content you give momentarily a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to host, store, copy, reformat, display, and distribute it for the purpose of operating, improving, and promoting the Services. That licence exists so we can show your Listing to the people you want to see it.

If you delete a Listing or close your account, we stop displaying that content publicly. We may keep copies in backups, in records tied to past Bookings, and where we're required to for legal, accounting, or dispute reasons — see the Privacy Policy. Reviews you wrote and messages you sent stay visible to the people they were shared with.

When you post Member Content, you promise that:

• it's yours, or you have the rights to post it and to give us the licence above;
• it doesn't infringe anyone's copyright, trademark, privacy, or publicity rights;
• photos show the actual Item you're listing; and
• it isn't unlawful, deceptive, threatening, hateful, obscene, or an attempt to move the deal off momentarily.

Reviews should be honest and first-hand. We don't edit reviews to change what they say, and a review is the reviewer's opinion, not ours — but we can remove one that breaks these Terms.

We don't review Member Content before it goes live and we're not responsible for it. Messages between Members pass through our systems, and we may read them when we need to investigate a report, a damage claim, a dispute, a payment problem, or a safety concern.

Refunds depend on how far out the rental start is when a confirmed Booking is cancelled.

• 48+ hours before your rental starts: full refund, including the Borrower Service Fee.
• 24-48 hours before your rental starts: 50% refund of the Rental Subtotal, cleaning fee, and delivery fee. The Borrower Service Fee is not refunded.
• Less than 24 hours before your rental starts: no refund.

These windows are measured against the Booking's scheduled start time, and the refund is calculated automatically at the moment of cancellation. If an Owner cancels a confirmed Booking, the Borrower gets everything back regardless of timing.

Withdrawing a request costs nothing.The tiers above apply only to a confirmed Booking. On a Listing that needs the Owner's approval, nothing is charged until the Owner approves — so if you withdraw your request before then, or the Owner declines it, or it expires unanswered after 24 hours, there is nothing to refund and no cancellation fee of any kind.

Cancelling stops when the rental starts. You can cancel a confirmed Booking up until the Owner confirms pickup in the app. A pickup before your first rental day can be confirmed only after you approve the early start from your pickup-code screen — an early handoff is always your choice, and approving one ends your ability to cancel. Once pickup is confirmed the rental is under way and the tiers above no longer apply.

See the Cancellation & Refund Policy for the full policy, including damage claims and how refunds are paid.

A late fee is charged at two times (2×) the hourly rate for each hour an Item is returned late, capped at the Booking's Security Deposit amount. The hourly rate is based on a 21-hour rental day — for example, a $21/day rental works out to $1/hour.

A late fee compensates the Owner for the time you kept the Item past the agreed return. It goes to the Owner in full — we take no Service Fee on it.

You authorize us to collect a late fee from the Security Deposit hold, or to charge it to your saved credit or debit card if the hold has already expired, in an amount we calculate under this section or Section 21and tell you about at the time of the charge. A late fee never exceeds the Security Deposit on that Booking, however late the return is. If your lateness costs the Owner more than that — a cancelled follow-on Booking, for instance — that's something the Owner would have to take up with you directly; momentarily doesn't collect it.

We may review Listings, Member Content, and account activity, and we may remove or refuse anything that breaks these Terms or that we think creates a risk to someone. We're allowed to do this; we're not obliged to, and we don't monitor everything.

Listings, reviews, messages, and Members can be reported from the page they appear on, and a moderator works through the queue. When we review a report, there are four things we can do, and these are all of them:

• close it with no action, if nothing was broken;
• take a Listing down, in which case the Owner is emailed the reason it was removed;
• remove a review, and tell whoever wrote it why;
• suspend the account. A suspended Member sees the reason on their dashboard and is emailed about it, can't book, list, or take most other actions, and their active Listings come down for the length of the suspension.

For serious problems — fraud, a safety risk, illegal activity, or repeated violations — we can act immediately and without warning. The same four outcomes are described on the Community Guidelines, and they say the same thing.

Money that a Booking already went wrong over is handled separately, under Section 22— that is where a rental payment or a deposit capture can be refunded. Suspension doesn't cancel money you already owe: a late fee or an upheld damage claim survives it. We'll usually tell you what we did and why, and you can respond by emailing hello@momentarily.com.

See the Community Guidelines for what we expect, and Prohibited Itemsfor what can't be listed at all.

Owners set their own prices. What you'll pay — the rental, any cleaning or delivery fee, the Borrower Service Fee, and the Security Deposit that will be held — is shown before you confirm a Booking.

Extensions.A Borrower can ask to keep an Item longer by requesting an extension from the Booking. The extra cost is worked out by repricing the whole stay for the new dates under the Owner's own published rates and subtracting what you already paid, so an extension never reduces what a Booking has already cost; the Borrower Service Fee on the additional amount is added the same way it was at checkout. You see that amount before you send the request. On an instant-book Listing the extension is approved automatically; otherwise the Owner has to approve it. Nothing extra is charged unless and until the extension is approved, and the Security Deposit on the Booking does not change.

momentarily does not calculate, collect, or remit any sales, use, rental, or similar tax on rentals. If a tax applies to a rental, it's between the Owner, the Borrower, and the tax authority. Owners are responsible for working out what applies to them and handling it.

Money you earn as an Owner is generally taxable income, and reporting it is your responsibility. Our payment processor may issue tax forms where the law requires it. We don't give tax advice — talk to an accountant if you're unsure.

Your bank or card issuer may add its own charges, such as a foreign transaction fee. Those aren't ours and we can't refund them.

Renting from strangers carries real risk, and you accept it. momentarily helps you get physical things from people you don't know. An Item can be defective, badly maintained, wrongly described, or dangerous if you use it wrong. A person can fail to show up, misrepresent themselves, or behave badly. Meeting someone to hand over an object carries its own risk. To the fullest extent permitted by law, you accept those risks. You decide whether to book a particular Item, whether you can use it safely, and whether to meet a particular person.

Between Owner and Borrower.The Owner is responsible for the Item — its condition, its safety, its legality, and the accuracy of the Listing. The Borrower is responsible for the Item while it's with them, including loss, theft, and damage (see Section 21), and for using it safely and lawfully. Claims between the two of you are between the two of you.

Indemnity. You agree to defend, indemnify, and hold harmless momentarily and the people who work for it from any third-party claim, loss, liability, and reasonable legal cost arising out of:

• an Item you listed, or your use of an Item you booked;
• your Member Content;
• your breach of these Terms or any policy they include;
• your violation of any law or of anyone's rights; or
• injury to a person or damage to property connected with a Booking you were part of.

This doesn't apply to the extent a claim arises from our own fraud, gross negligence, or willful misconduct. We'll tell you promptly about any claim we want covered, and you won't settle anything that admits fault on our behalf or puts an obligation on us without our written agreement. We may take over our own defence at our own expense.

No insurance.momentarily provides no insurance and no guarantee or protection program of any kind. The Security Deposit is not insurance — it's a limited amount held on the Borrower's card, capped at what the Owner set on the Listing. Owners should check whether their own homeowner's, renter's, or business policy covers renting an item out; most personal policies do not. Borrowers should check whether their own coverage extends to things they borrow. See the Insurance Disclaimer.

Our liability is capped as described in Section 7, and that cap applies to everything in this section.

Owners can set a refundable Security Deposit on a Listing. The amount is shown before you book, and it's a hold — not a charge. The hold goes on the Borrower's saved card at pickup, when the Item actually changes hands.

By booking an Item with a Security Deposit, you authorize momentarily and our payment processor to place that hold, to capture from it, and to release it as described here and in the Deposit & Damage Policy. If the hold has expired by the time money is genuinely owed, you authorize us to charge the same amount to your saved credit or debit card instead, in an amount we calculate under Section 16 or Section 21 and tell you about at the time of the charge, on the same terms and up to the same limit.

Money comes out of a Security Deposit for:

• a late fee (Section 16),
• a damage claim the Owner files (Section 21), or
• the outcome of a dispute review under Section 22.

Whatever the reason, the total we collect can never exceed the Security Deposit amount on that Booking, and whatever isn't collected is released. On a clean, on-time return the whole hold is released when the Booking completes and the Borrower is never charged at all.

When we collect against a Security Deposit we do it as the Owner's payment collection agent: that money goes to the Owner, not to us. We take no Service Fee on a deposit capture or a late fee.

All payments, holds, captures, and refunds run through Stripe. momentarily does not use PayPal, and no PayPal fee or PayPal term applies to any part of a Booking.

See the Deposit & Damage Policy for how security deposits are actually held, claimed against, and released.

Bring it back the way you got it. Normal wear from ordinary use is expected and isn't damage. Beyond that, the Borrower is responsible for damage, loss, and theft while the Item is in their possession — from the moment it's handed over until it's returned. The exception is damage caused by a defect the Owner didn't disclose, or by using the Item exactly as the Owner instructed.

How a claim works.An Owner has 48 hours after the Item is marked returned to file a damage claim, with an amount and a description of the damage. The amount can't exceed the Security Deposit on that Booking. Filing a claim captures the claimed amount straight away — from the deposit hold, or from the Borrower's saved card if the hold has lapsed. We then review it — see Section 22. You'll be asked for supporting photos during the review. If we reject or reduce a claim, the difference goes back to the Borrower.

How the review runs. We notify the Borrower the same day a claim is filed. The Borrower has 72 hours to respond with their own evidence. We decide within 10 business days of the claim being filed. If we do not decide within that time, the captured amount is returned to the Borrower. Either side can ask a different reviewer to look again within 14 days of the decision.

Damage that costs more than the deposit.Our collection stops at the Security Deposit amount. That doesn't cap what the Borrower actually owes the Owner — it caps what momentarily will collect. If repair or replacement costs more, the Owner and the Borrower deal with the difference directly. momentarily doesn't collect it, doesn't pay it, and isn't responsible for it.

Don't inflate a claim, and don't claim for damage that was already there. A claim we find to be knowingly false is grounds for reversing the money and suspending the account.

Part A — problems with a rental.

Most problems get solved by talking. Message the other Member through momentarily first; the record helps if it escalates. If that doesn't work, there are two formal routes, both with deadlines:

• Borrower — the Item is wrong or broken. Report it from the Booking page in the app during your issue-report window: 6 hours from the Owner confirming pickup in the app, never ending before 6 hours into your first rental day — or, if pickup was never confirmed in the app, until the end of your first rental day.
• Owner — the Item came back damaged.File a claim from the Booking within 48 hours of the Item being marked returned, for no more than the Security Deposit, with an amount and a description. You'll be asked for supporting photos during the review.

What momentarily then does. We review what both sides submit and we decide the outcome. Being straight with you about this: we are not a neutral bystander to money that runs through our platform. Depending on what the evidence shows, we may dismiss the claim, release the deposit, capture the deposit up to the amount claimed, refund a deposit capture back to the Borrower, or refund the rental payment back to the Borrower — and the last two take money back from the Owner, including money already transferred to them. We tell both sides the outcome.

By using momentarily you authorize us to make these determinations and to move money accordingly, and you agree that our determination governs how we allocate funds held on the platform. That is an operational decision about our own payment flows. It is not an adjudication of anyone's legal rights, it does not limit your rights under Section 7, and nothing in it limits your right to bring a claim against momentarily under Part B or to dispute a charge with your card issuer. What it is not: momentarily isn't a party to your rental agreement and doesn't act as a judge, an arbitrator, or an insurer — we decide how the money on our platform is allocated, based on what both sides share. Our decision doesn't decide your legal rights against each other, and it doesn't stop either of you from pursuing the other in court.

Nothing in these Terms limits your rights to dispute a charge with your card issuer.

Part B — disputes between you and momentarily.

This part is about claims between you and momentarily — not claims between you and another Member. It binds Members who accepted these Terms — at registration, or at any later point where we asked you to accept them before you could continue. It does not bind someone who only browsed momentarily and never accepted them — see Section 2.

Talk to us first. Before starting an arbitration, send us a Notice of Dispute saying who you are, the email on your account, what happened, and what you want. Send it whichever way suits you — by email to hello@momentarily.comwith the subject line "Notice of Dispute", or by mail to our business mailing address:

Either route counts on its own; you never have to use both, and neither costs more than a stamp. Section 28says when a notice sent each way is treated as given, and the 30 days below run from then. We have those 30 days to try to sort it out with you. We'll send you the same notice, by email to the address on your account, before bringing a claim against you. Any limitations period is tolled while this notice process runs.

Arbitration.If that doesn't resolve it, you and momentarily agree that the dispute will be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, by a single arbitrator, rather than in court. This means you give up your right to a jury trial and your right to have the dispute decided by a judge. The AAA rules govern how fees are shared, and those rules limit what a consumer pays. Each side pays its own lawyers unless the law says otherwise. If a hearing in person is needed, it happens in the county where you live, or somewhere else you and we agree — you should never have to travel to bring a claim against us. The arbitrator can award the same individual relief a court could, and the award can be entered as a judgment in any court with jurisdiction. If the AAA is unavailable or declines to administer, the parties will use JAMS under its Streamlined Arbitration Rules, or a court may appoint an arbitrator under 9 U.S.C. §5.

No class actions.Claims must be brought individually. You and momentarily each agree not to bring or take part in a class, collective, consolidated, or representative action, and the arbitrator may not combine other people's claims with yours or award relief to anyone who isn't a party.

What arbitration doesn't cover.

• Small claims. Either of us can bring an individual claim in small claims court instead, as long as it stays there and stays individual.
• Public injunctive relief.A claim for public injunctive relief isn't arbitrable and can be brought in court. If such a claim is filed with other claims, the other claims go to arbitration first and the public-injunctive claim waits.
• Intellectual property. Either of us can go to court for an injunction to stop infringement or misuse of intellectual property.

You can opt out, and it costs you nothing. Within 30 days of first accepting these Terms — or within 30 days of accepting a version that newly adds arbitration — tell us, whichever way suits you. Email hello@momentarily.comwith the subject line "Arbitration opt-out", or write to our business mailing address:

Either way, include your name and the email on your account. Either route counts on its own; you never have to use both. Section 28says when a notice sent each way is treated as given, and that is the date the 30 days are measured against. That's all it takes. We'll confirm receipt in writing within one business day. If we fail to acknowledge a timely opt-out, that does not invalidate it. Opting out has no effect on anything else: your account, your Bookings, and the rest of these Terms are unchanged, and we won't treat you differently for it. If you opt out, disputes go to court under Section 29.

There is a time limit for bringing a claim.A claim between you and momentarily has to be started within one year of the day it accrued — the day the thing you are complaining about happened and you knew, or reasonably should have known, about it. After that it can't be brought, in arbitration or in court. Two limits on that, and they matter. This does not apply where the law doesn't allow a limitations period to be shortened, or gives you a longer period you can't waive — there, the time the law gives you is the time you have. It also does not apply to the claims listed in Section 7 as ones these Terms never limit, or to a claim about money momentarily holds, captures, refunds, or processes in connection with a Booking. And the one-year clock is paused while the Notice of Dispute process above is running.

If part of this doesn't hold. If the no-class-actions paragraph is found unenforceable for a particular claim, then that claim — and only that claim — comes out of arbitration and goes to court under Section 29; the rest of this section still applies to everything else. If any other part of Part B is found unenforceable, it's severed and the rest stands.

This section survives the end of your account and of these Terms.

A Booking is for you. You may not sublet, re-rent, lend, assign, or hand an Item to anyone else, and you may not let someone else use it, unless the Owner agrees — a message on momentarily is enough. Even then, the Item stays your responsibility: if it comes back damaged or doesn't come back at all, the claim is against you.

Subletting is also a prohibited listing category, and so is renting out an Item you don't own — including one you rented from someone else. See Prohibited Items.

Renting is not buying. The Owner keeps ownership of the Item the whole time. A Booking gives the Borrower a temporary, limited right to possess and use the Item for the rental period — nothing more, and it ends when the rental ends.

While an Item is with you, you may not:

• sell, pawn, pledge, give away, or offer it as collateral;
• allow a lien or claim to be placed on it;
• permanently modify it, take it apart, or alter its serial numbers; or
• take it outside the United States without the Owner's written agreement.

Keeping an Item you were supposed to return can be theft or conversion under California law. We may report it and give law enforcement the information they properly request.

Owners: by listing an Item you confirm you own it, or otherwise have the right to rent it out, and that renting it doesn't break a lease, loan, licence, warranty, or other agreement you're under.

We may update these Terms. When we do, the new version is posted on this page with a new effective date and version number at the top.

For material changes, we bump the version — and the next time you try to book or list, momentarily asks you to accept the new version before you can continue. That's how the site actually works, not just a promise: acceptance is recorded against a specific version, and a version bump makes every earlier acceptance stale. Any change is announced by email or in the app before it takes effect.

A change never rewrites a Booking that's already confirmed. The price, fees, refund tier, and deposit for that Booking are fixed at the moment it was made. The only thing that changes them is an extension you request and the Owner approves, which is priced and charged separately when the Owner approves it — see Section 18.

No change to Section 22 applies to any claim that accrued before the change took effect, and no change applies retroactively to a dispute already raised.

If you don't want to accept a change, stop using momentarily and close your account. These Terms still apply to everything that happened before that.

If either of us doesn't enforce something in these Terms right away, that party hasn't given up the right to enforce it later. A waiver only counts if it's put in writing, and it applies only to the specific situation it was given for.

If a court or arbitrator decides that part of these Terms can't be enforced, that part is narrowed just enough to be enforceable — or removed if it can't be — and everything else stays in force. Section 22has its own rule for what happens if the class-action waiver doesn't hold, and that rule wins over this one.

These Terms, together with the Cancellation & Refund Policy, the Deposit & Damage Policy, the Prohibited Items list, the Community Guidelines, the Insurance Disclaimer, the Privacy Policy, and the SMS Terms, are the entire agreement between you and momentarily about the Services. They replace any earlier version and any other statement, promise, or understanding about the same subject. Nothing here limits anyone's liability for fraud.

Where one of those policies describes a mechanism in more detail than these Terms do — refund tiers, deposit handling, the prohibited list — the policy controls on that point. These Terms control on everything else.

These Terms don't create a partnership, joint venture, employment relationship, or franchise between you and momentarily, and don't make either of us the other's agent — except for the limited payment collection role described in Section 20. Who does and doesn't get rights under these Terms is set out in Section 35, and transferring this agreement is covered by Section 34.

Notices. This is how each of us gives the other formal notice under these Terms, and when a notice counts as given.

• We give you notice by email to the address on your account, or by posting it in the app where you will see it next time you sign in. Either one counts as given on the day we send or post it. Keep the email address on your account current: a notice we send to the address you gave us counts even if you have stopped reading that mailbox. If an email bounces back to us, we will post the notice in the app as well.
• You give us notice by email to hello@momentarily.com, which counts as given on the day it reaches us — or by mail to our business mailing address, which counts as given three business days after you post it by first-class mail, or on the delivery date shown if you use a service that tracks delivery.

A Notice of Dispute under Section 22 can go by either of those routes, and the 30-day period in that section runs from the day it counts as given.

Formal service of process is different. Court papers, a summons, and a subpoena go to our registered agent in California, not to the address above:

How formal service works is set by law. Nothing in this section changes that, shortens a deadline the law gives you, or asks you to give up any method of serving us that the law allows.

Notices and the records we keep are electronic — Section 32explains what that means and how to ask for a paper copy. How to read this document — headings, deadlines, and what a "day" is — is in Section 36.

Sections that are meant to outlast your account do: 1, 3, 7, 14, 18 through 22, 24, 26 through 29, and 32 through 36. Section 33says what ending your account does and doesn't change.

These Terms, and any dispute arising out of them or out of your use of momentarily, are governed by the laws of the State of California, without regard to its conflict-of-laws rules.

Most disputes between you and momentarily go to arbitration under Section 22. For any dispute that doesn't — because you opted out, because it's a claim Section 22 excludes, or because a court decides Section 22 doesn't apply — you may bring any such claim in the state or federal courts of Los Angeles County, California, or in the courts where you live. We will bring claims against you only where you live. Two things follow from that:

• Small claims.A small claims action may be brought in the small claims court for the county where the person being sued lives or does business, under that court's own venue rules. You never have to come to Los Angeles to bring a small claims case against us.
• Public injunctive relief. A claim for public injunctive relief may be brought in any California court that has jurisdiction over it.

If you're a consumer, nothing here takes away the protection of the mandatory consumer-protection laws of the state where you live. Disputes between Members about a rental are between those Members; this section governs the relationship between you and momentarily.

Current fees as of August 8, 2026:

• Borrower Service Fee: 12% of the Rental Subtotal ($2 minimum charge).
• Owner Service Fee: 7% of the Rental Subtotal.

Both Service Fees are calculated on the Rental Subtotal only. Cleaning fees and delivery fees pass through to the Owner untouched, and we take no Service Fee on a Security Deposit or a late fee.

The Borrower Service Fee is charged with the rest of the Booking. The Owner Service Fee is deducted from the Owner's payout, so what the Owner receives is the Rental Subtotal minus 7%, plus any cleaning or delivery fee in full.

The Borrower Service Fee is refunded only on a full-refund cancellation — 48 or more hours before the rental starts — or when the Owner cancels. On a 50% refund the Borrower Service Fee is kept. See the Cancellation & Refund Policy.

We may change these fees. A change applies to Bookings made after it takes effect and never to a Booking that's already confirmed.

• Each rental day runs 21 hours, giving a buffer before the next Booking begins.
• Returning an Item early doesn't reduce the Rental Subtotal — Bookings aren't prorated.
• Items are picked up from and returned to the location arranged between the Owner and the Borrower, unless the Owner offers delivery for a fee.
• Confirm pickup and return in the app at both ends. Those timestamps are what late fees, the issue-report window, and the 48-hour claim window are measured from.

Questions about any of this? Email hello@momentarily.com.

momentarily is an electronic service, and everything it sends you is electronic too. By creating an account, you agree that we can give you agreements, notices, disclosures, and records electronically — on this website, in the app, and by email to the address on your account — and that doing so satisfies any requirement that something be given to you in writing, except where the law does not permit a record to be delivered electronically.

These are the things you get electronically:

• These Terms and the policies they include. They are published on this site and nowhere else. When we change them materially we bump the version and ask you to accept the new one before your next booking or listing — Section 25.
• Booking notices. Requests, approvals, declines, requests that expired unanswered, cancellations, pickup and return confirmations, completions, extension requests and their outcomes, and reported issues.
• Money notices. A receipt when your card is charged, a refund receipt, a payout notice when money is transferred to an Owner, and notices about a Security Deposit hold, its release, a late fee, or a damage claim and how it was decided.
• Account notices. A suspension or a reinstatement, a Listing or a review taken down, and the reason for it.
• Messages and review notices from other Members, and sign-in and security email — password resets and email-change confirmations — which come from our authentication provider.

The booking, money, account, and review notices all appear in your notifications in the app, and most are emailed as well. Messages from other Members live in your inbox on momentarily and are emailed to you separately. Sign-in and security email only ever arrives by email — it exists to get you back into an account you can't currently reach. You can switch booking and payment activity, message, and review email off in your notification settings. Three things are sent whatever you choose there — we do not let a preference switch them off: the record of money moving — the receipt when your card is charged, a refund receipt, and an Owner's payout notice — along with account and security email. A charge you can't be shown, or an account you can't be told about, is worse than one more message in your inbox. Text messages are separate again, and we use them for one thing only — a verification code you asked for. See the SMS Terms.

What you need to receive all this.A device that connects to the internet, a current web browser, an email account you can receive mail at, and a way to save or print what we send you — your browser's save and print commands are enough. Keep the email address on your account current (Section 6); Section 28 sets out when a notice counts as given. Accepting these Terms in your browser is itself the demonstration that you can receive records this way.

Your electronic signature. When you tick a box, click a button that says you agree, or confirm something in the app, that counts as your signature on it and has the same effect as signing on paper. That is how you accepted these Terms, and it is how a Booking is made.

Asking for a paper copy. Email hello@momentarily.comwith "Paper copy" in the subject line, or write to us by post, and tell us which record you want — these Terms, one of the policies, or the receipt for a particular Booking. We will mail it to you, and we will not charge you for it.

Withdrawing your consent.You can tell us at any time, by either of those routes, that you no longer agree to receive records electronically. We'd rather say plainly what that means than bury it: momentarily has no paper channel. Listings, bookings, payments, receipts, and notices are all electronic, and there is no version of this service that works by post. So withdrawing your consent means you stop using momentarily — we will ask you to close your account from your account settings, and we will help you do it if anything about that is unclear or gets stuck. Section 33describes what closing does and what has to be finished first. Withdrawing doesn't undo anything that already happened: notices we already sent still count, and a Booking you already made still stands.

You can leave whenever you want.You can stop using momentarily at any time, and you can close your account yourself from your account settings. You don't have to ask us, and you don't have to give a reason.

One thing has to be true first: nothing can be in flight.The delete button checks both sides of your Bookings and refuses while any of them is still running — a request waiting on an Owner, a confirmed Booking, an Item that's out, an Item that's back but not yet completed, a Booking with an open damage claim under review, or a Booking where you reported a problem with the Item and it hasn't been resolved. Finish it, or cancel it under Section 15, and then delete. That order is deliberate: an account that vanished mid-rental would leave the other Member with an Item, a deposit, and nobody to talk to.

What deleting actually does.We anonymize your account rather than erase it, because other Members' Bookings and reviews are built on the same records. Your Listings are switched off, your photo is deleted, your name becomes "Deleted member", your phone number is removed, your email address is replaced with an unusable placeholder, your sessions end, and sign-in is permanently blocked. Past Bookings and the reviews you wrote stay, with your identity taken off them. This can't be undone — there is no way for us to give the account back to you. The Privacy Policy sets out what is kept and why.

Our side of it. We may stop providing the Services to you if you break these Terms or a policy they include, if we believe you are putting someone at risk, or if the law requires it. What that looks like today is suspension, and Section 17describes it: it has no end date, your Listings come down, and you can't list, book, or start a new conversation until we lift it. Existing Bookings and their message threads stay open, on purpose, so a handoff already under way can still be finished. We may also change or discontinue the Services themselves — Section 7.

What happens to a Booking that is already running.Ending your account doesn't end a Booking, and neither does a suspension — we have no way to cancel one, and we don't claim one. A confirmed Booking stays a Booking: the Item still has to be handed over and brought back, the Security Deposit still works the way Section 20 says, and a late fee or a damage claim can still be charged and reviewed under Section 16, Section 21, and Section 22. If you are suspended and you need to reach the other Member about a live Booking, that Booking's message thread still works; if something has gone wrong with it, email hello@momentarily.com.

What survives.Ending your account doesn't wipe out money you already owe or money we already owe you, and it doesn't undo anything that already happened. The sections listed at the end of Section 28 keep applying afterwards — including the limit of liability in Section 7, the indemnity in Section 19, and the dispute resolution agreement in Section 22, which says so in its own last line.

You can't hand this agreement to someone else. Your account is personal to you, and you may not assign or transfer these Terms, your account, or your rights and obligations under these Terms, to anyone else without our written agreement. An attempt to do that has no effect.

This is about these Terms, not about your rental. If an Owner agrees that someone else may use or hold their Item during a Booking, that is permitted by Section 23 and it is notan assignment of these Terms. It needs the Owner's agreement, not ours. Nothing in this section adds a consent requirement to what Section 23 already asks for, and nothing here lets us undo a handoff an Owner agreed to. What it doesn't do is move the Booking off you: the Borrower stays the Borrower, the Item stays that Borrower's responsibility, and if it comes back damaged or doesn't come back at all the claim is still against them — which is what Section 23 says in its own words.

We may.We may assign or transfer these Terms, in whole or in part, to a company that takes over momentarily — in a merger, an acquisition, a reorganization, or a sale of all or substantially all of our assets — without asking you first. We'll only do it on the condition that your rights under these Terms aren't reduced by the transfer. What happens to your personal information in that situation is covered by the Privacy Policy.

These Terms bind, and work in favour of, whoever properly steps into either side of them.

These Terms are an agreement between you and Project Kaz, LLC. Nobody else can enforce them, and nobody else gets a right or a remedy under them. There is one exception: the momentarily personnel identified in Section 19 may enforce the indemnity in that section. You also get no rights under our agreements with Stripe or any other company we work with (Section 9), and they get none under this one.

This is about these Terms. It is not about your rental. When an Owner and a Borrower make a Booking, they make a rental agreement with each other, and momentarily is not a party to it (Section 5). Nothing in this section takes anything away from either of them. An Owner can still hold a Borrower to that rental agreement and a Borrower can still hold an Owner to it. The responsibilities these Terms allocate between Owner and Borrower are real as between the two of them — the condition of the Item (Section 12), damage, loss and theft (Section 21), subletting (Section 23), and title (Section 24) — and so is every right either of them has under the law. As Section 19 puts it: claims between the two of you are between the two of you.

These Terms and the policies they include set a lot of deadlines. Here is how to read them.

• "Day" means a calendar day — every day of the week, weekends and holidays included. A period stated in days runs continuously.
• "Business day" means Monday to Friday, not counting United States federal holidays. It applies only where these Terms or a policy actually say "business day".
• A deadline stated in hours runs in hours, from the moment the thing that started it happened — the 6 hours to report a problem with an Item, the 24 hours an Owner has to answer a request, the 48 hours to file a damage claim, the 72 hours to respond to one. Those clocks don't stop overnight, at weekends, or on holidays.
• Booking dates are Pacific time. momentarily computes every Booking in the America/Los_Angeles time zone, wherever you and the Item are. A rental day starts at 12:00 a.m. Pacific on the first booked date and runs 21 hours; an Item is due back at 9:00 p.m. Pacific on the last booked date. The cancellation windows in Section 15are measured against that start instant, and the app shows those times marked "PT".
• Counting days.The day something happens is day zero; the count starts the next day and the last day counts. "Within 30 days of accepting these Terms" means the 30 days after the day you accepted.
• Time zone. Every period stated in days or business days is measured in Pacific time, the same zone Booking dates use.
• A deadline that lands on a weekend or a holiday doesn't move. Nothing in the product rolls a deadline forward to the next working day, so nothing here says it does.

And here is how to read the rest of it.

• Headings are signposts.They are there to help you find a section and they don't change what it says.
• "Including" never narrows anything. "Including", "such as", and "for example" all mean "including, without limitation". A list of examples is a list of examples, not the whole set.
• "Or" is not exclusive— "A or B" includes both — and a word in the singular includes the plural.
• "Writing" includes electronic writing, and a notice we send electronically is a notice — Section 32 — except where the law does not permit a record to be delivered electronically.
• Amounts are United States dollars.
• A reference to a law includes that law as amended, and a reference to a Section means a Section of these Terms unless it says otherwise.

We want momentarily to work for everyone, including people who use a screen reader, navigate by keyboard, magnify the screen, or need motion turned down.

What we have done. Accessibility was a deliberate pass during development rather than an afterthought. Headings are structured so a screen reader can move through a page; form fields and icon-only buttons have real names instead of relying on placeholder text that disappears as soon as you type; we added a base focus-visible rule after checking the styles as they actually render and finding that plain links painted no focus ring at all; we lightened a dark-mode colour token to hold a contrast ratio of about 4.5:1; and if your device asks for reduced motion, we honour it.

What we are not claiming.We have not had an independent accessibility audit, and we don't claim that momentarily conforms to the Web Content Accessibility Guidelines or to any other standard. Saying otherwise would be easy and untrue. This is a small team's honest effort, and there will be things we have missed.

If something gets in your way, tell us. Email hello@momentarily.comwith "Accessibility" in the subject line, or write to us:

It helps if you tell us which page, what you were trying to do, what happened instead, and what you were using — the browser, and the screen reader or other assistive technology if you use one. We will reply, and we will tell you honestly whether and when we can fix it. If something on momentarily is stopping you doing what you came to do, we will work with you to find a way through it.